---
title: Apple Private Relay and Email Tracking Issues
description: Learn why emails sent to Apple users using “Hide My Email” or Mail Privacy Protection may not update status in Virtualbadge. Understand tracking limitations and what to expect.
---

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# Apple Private Relay and Email Tracking Issues

## Understanding Why Apple Emails May Not Update Status After Sending

Apple's Hide My Email feature, which uses the @privaterelay.appleid.com domain, is designed to protect user privacy by forwarding messages to a user’s real email without revealing it.

While Apple does not explicitly state that Hide My Email blocks tracking, its privacy protections can impact email tracking in several ways:

1. **IP Address Masking** – The recipient's real IP address is hidden, preventing location tracking.
2. **Pixel and Read Receipt Blocking** – If the user enables Mail Privacy Protection in Apple Mail, tracking pixels may be blocked or loaded remotely, limiting visibility into email opens.
3. **Temporary or Revocable Addresses** – Users can disable or delete these relay addresses at any time, disrupting long-term tracking.

Therefore, while the relay service itself does not block tracking, Apple’s Mail Privacy Protection features can significantly limit email tracking efforts.

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