FAQs

Credential Management

• When to Use a Badge, a Certificate, or Both?
• Identify LinkedIn Users who added their credentials to "Licenses and Certifications" & Shared as a post

Trainer Module

• How to Resend Certificates After Renewing Your Subscription
• How to extract Trainer and Recipient Form Submission information
• Unable to Download the First Aid form

Email & Delivery Issues

• Problems when sending credentials
• How to save CSV files as "UTF-8"?
• Bounced Emails
• Apple Private Relay and Email Tracking Issues
• Understanding Delivered Emails with Claimed Certificates