--- title: Downloading certificates and badges manually description: Learn how to manually download individual or multiple certificates and badges from your dashboard—whether you need to review a credential or resend it to a recipient. --- [Skip to content](https://help.virtualbadge.io/article/downloading-certificates-and-badges-manually#main-content) - [English](https://help.virtualbadge.io/article/downloading-certificates-and-badges-manually) - [Deutsch](https://help.virtualbadge.io/de/article/manuelles-herunterladen-von-zertifikaten-und-badges) English Show submenu for translations [Contact Support](https://help.virtualbadge.io/article/kb-tickets/new?hsLang=en) [![Virtualbadge.io White-2](https://help.virtualbadge.io/hs-fs/hubfs/logo/Virtualbadge.io%20White-2.png?width=300&height=40&name=Virtualbadge.io%20White-2.png)](https://www.virtualbadge.io/) Open main navigation Close main navigation - - [English](https://help.virtualbadge.io/article/downloading-certificates-and-badges-manually) - [Deutsch](https://help.virtualbadge.io/de/article/manuelles-herunterladen-von-zertifikaten-und-badges) English Show submenu for translations - [Contact Support](https://help.virtualbadge.io/article/kb-tickets/new) - [Go to Admin Dashboard](https://admin.virtualbadge.io/) [Go to Admin Dashboard](https://admin.virtualbadge.io/) Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [Help Articles Virtualbadge.io](https://help.virtualbadge.io/article?hsLang=en) 2. [Features](https://help.virtualbadge.io/article/features?hsLang=en) 3. [Managing Credentials](https://help.virtualbadge.io/article/features?hsLang=en#managing-credentials) # Downloading certificates and badges manually ## Learn How to Download Your Certificates and Badges Individually or in Bulk If you need to review a certificate you've sent or assist a recipient who hasn't received theirs, you can manually download certificates or badges. This guide walks you through the process step by step. ### How to Download Certificates or Badges 1. **Open Your Dashboard** - Log in to your [Virtualbadge.io](https://www.virtualbadge.io) account and go to the certificate or badge you need. ![](https://help.virtualbadge.io/hs-fs/hubfs/image-png-Jan-30-2024-01-33-16-2515-PM.png?width=600&height=277&name=image-png-Jan-30-2024-01-33-16-2515-PM.png) **2. Navigate to the Recipients Tab** - Use the left-side menu to find and select the **Recipients** tab. ![](https://help.virtualbadge.io/hs-fs/hubfs/image-png-Jan-23-2024-12-39-30-6276-PM.png?width=688&height=317&name=image-png-Jan-23-2024-12-39-30-6276-PM.png) **3. Select Recipients** - Use the search bar to quickly find specific recipients and also use the PDF/ PNG download buttons, as shown below: ![](https://help.virtualbadge.io/hs-fs/hubfs/image-png-Mar-17-2025-09-41-26-9717-AM.png?width=1512&height=274&name=image-png-Mar-17-2025-09-41-26-9717-AM.png) - To download multiple certificates at once, check the box next to **"Recipient Name"** to select all. ![](https://help.virtualbadge.io/hs-fs/hubfs/image-png-Jan-23-2024-12-40-18-9000-PM.png?width=688&height=317&name=image-png-Jan-23-2024-12-40-18-9000-PM.png) **4. Download the Certificates or Badges** - Click the **download icon** in the top-right corner to save the selected certificates. ![](https://help.virtualbadge.io/hs-fs/hubfs/image-png-Jan-23-2024-12-40-57-3912-PM.png?width=688&height=248&name=image-png-Jan-23-2024-12-40-57-3912-PM.png) **Important Notes** - **Badges follow the Open Badge Standard** and can only be downloaded as image files. - For more details on badge formats, refer to our [Open Badge Standard guide](https://www.1edtech.org/standards/open-badges). By following these steps, you can easily access and manage certificates and badges for your recipients. 🚀 - [Onboarding & Setup](https://help.virtualbadge.io/article/onboarding-setup?hsLang=en) - [Features](https://help.virtualbadge.io/article/features?hsLang=en#main-content) - [Managing Credentials](https://help.virtualbadge.io/article/features?hsLang=en#managing-credentials) - [Recipient Management](https://help.virtualbadge.io/article/features?hsLang=en#recipient-management) - [Email Delivery & Customization](https://help.virtualbadge.io/article/features?hsLang=en#email-delivery-customization) - [Sharing & Social Integrations](https://help.virtualbadge.io/article/features?hsLang=en#sharing-social-integrations) - [Security & Verification](https://help.virtualbadge.io/article/features?hsLang=en#security-verification) - [Insights & Reporting](https://help.virtualbadge.io/article/features?hsLang=en#insights-reporting) - [Credential Design](https://help.virtualbadge.io/article/credential-design?hsLang=en) - [Access & Share Credentials](https://help.virtualbadge.io/article/access-share-credentials?hsLang=en) - [Trainer Module](https://help.virtualbadge.io/article/trainer-module?hsLang=en#main-content) - [Trainer module settings](https://help.virtualbadge.io/article/trainer-module?hsLang=en#trainer-module-settings) - [Creating a Training](https://help.virtualbadge.io/article/trainer-module?hsLang=en#creating-a-training) - [Recipients in the Trainer Module](https://help.virtualbadge.io/article/trainer-module?hsLang=en#recipients-in-the-trainer-module) - [Integrations & API](https://help.virtualbadge.io/article/integrations-api?hsLang=en) - [Account & Billing](https://help.virtualbadge.io/article/account-billing?hsLang=en#main-content) - [Billing](https://help.virtualbadge.io/article/account-billing?hsLang=en#billing) - [Organisation Settings](https://help.virtualbadge.io/article/account-billing?hsLang=en#organisation-settings) - [User Settings](https://help.virtualbadge.io/article/account-billing?hsLang=en#user-settings) - [Element Library](https://help.virtualbadge.io/article/account-billing?hsLang=en#element-library) - [Organisation Hub](https://help.virtualbadge.io/article/organisation-hub?hsLang=en) - [FAQs](https://help.virtualbadge.io/article/faqs?hsLang=en#main-content) - [Credential Management](https://help.virtualbadge.io/article/faqs?hsLang=en#credential-management) - [Trainer Module](https://help.virtualbadge.io/article/faqs?hsLang=en#trainer-module) - [Email & Delivery Issues](https://help.virtualbadge.io/article/faqs?hsLang=en#email-delivery-issues) [![Chill listening crop-3](https://help.virtualbadge.io/hs-fs/hubfs/Virtualbadge.io%20Dark%20(2).png?width=181&height=24&name=Virtualbadge.io%20Dark%20(2).png "Chill listening crop-3")](https://www.virtualbadge.io/) Virtualbadge.io Help Center Copyright © 2026, FutureNext GmbH