Choose whether to show or hide the preview image of the badge or certificate in the email that recipients receive to claim their credentials.
Credential emails typically include a preview image of the issued badge or certificate. This helps recipients quickly recognize the email. However, you may choose to disable this image based on your branding or email layout preferences.
How to Enable or Disable the Preview Image
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Navigate to the badge or certificate you're managing.
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Go to the Recipient Experience tab.
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Select Email Template Setup.
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Click on Style.
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Look for "Show Preview Inside Email".
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This setting is enabled by default – disable it if you prefer to remove the image from the email.
Conclusion
Customizing your credential emails helps ensure they align with your brand and communication style. Use the preview image setting to tailor the recipient experience to your needs.