Easily Cancel Your Subscription in Just a Few Clicks
Ending a subscription? Here's your guide to cancelling hassle-free. You can also use this guide to cancel your trial subscriptions.
How to Cancel Your Subscription
- Go to Account and select Billing.
- Under Billing, click Manage.
That’s it! Your subscription will be canceled.
Note: Admins will still retain access to the account, but they won’t be able to add new recipients or issue new credentials—they can only manage what's already there.
Tip: This is a better alternative to deleting the account entirely!
What Happens to Your Certificates and Badges?
- Any shared or downloaded credentials will remain valid, and their validation pages will stay active.
- Without an active subscription, you won’t be able to issue new credentials, and any unclaimed credentials will no longer be accessible to recipients.
Need further assistance? Feel free to reach out to our support team!