Certificate validation

All certificates issued for Pro and Expert accounts have their own validation pages where the recipient information can be verified at any time.

Validation pages contain all the metadata of each certificate created.

By accessing the validation page of a certificate you can verify:

  • The name of the recipient;
  • The issuing company;
  • The name of the certificate/course;
  • The issuing/expiration date of that certificate

Besides verifying that information, the validation pages also contain a section called “About this certificate”, where you can add more information about that specific course/certification.

Example validation page: 

You can also view this live validation page using this link:


How does the validation work?

The validation of the information inside each certificate is done in the backend of Virtualbadge.io. This means that while your company is the official issuer of the certificates, the technology used to validate each certificate follows all the security standards of Virtualbadge.io.

That being said, the validation pages are hosted inside Virtualbadge’s website. If you wish to proceed with private label validation solutions, please refer to this document

Valid certificates

If your certificate is valid, you will receive a green notification from the validation page, with the message “Certificate Verified”.
This means, that the information shown in that certificate is the same as the information kept in our database.

Expired Certificates

In case you try to verify a certificate that is expired, you will receive the following error notification: 

In other words: The certificate still exists, and the information is still verified by us but it is no longer valid according to the issuer’s settings.

Revoked Certificates

In case you choose to revoke a certificate, this certificate will no longer be validated by us.
You can revoke certificates from your dashboard, inside the tab “Recipients”.

How to make changes to the validation pages?

The validation page for each of your certificates is automatically created once the certificates are claimed.
The recipient’s metadata is created automatically based on the information that you previously added to the certificate.
You can make changes to the section “About this Certificate” and the link to your website from the tab “Recipient Experience”→ “Certificate Validation”. Once on that page, you simply click on the preview of the validation page to make changes to it.

How to access the validation pages? 

As an admin/issuer:

You can access the validation pages of each certificate that you have sent out by going to the recipient tab and downloading the PDF version of a certificate.
In this PDF you will find both a QR code and a link to the validation page of that certificate.

As a recipient:

Once you access your certificate, you have access to the link to the validation page of your certificate.
In case you share your certificate on LinkedIn, the link to the validation page will be automatically embedded in your post.

In case you add the certificate to your LinkedIn profile inside the section “Licenses and Certifications”, the link to the validation page will be automatically added to the button “Show credential”.

Adding a QR Code to the Certificate

To add a QR code to your certificate:

  1. Default QR Code:

    • In the Designer, locate the QR code option.
    • This QR code, when scanned, will direct the user to the Validation Page.

2. Custom QR Code:

    • You also have the option to add a custom QR code.
    • This can be configured to direct the user to any link of your choice.