Skip to content
English
Contact Support
Go to Admin Dashboard
  • There are no suggestions because the search field is empty.

Certificate validation

Every credential issued comes with a unique validation page where recipient details can be verified at any time.

The validation page shows the key certificate or badge information, so anyone can confirm the credential is authentic.

What is a Validation Page?

A validation page contains all metadata related to a credential, including the:

  • Recipient’s Name
  • Issuing Company
  • Credential or Course Name
  • Issue and Expiry Date

There’s also a Description/ About this credential section where issuers can add more details about the course or credential.

View a live validation page example: https://virtualbadge.io/certificate-validator?credential=0ba75378-d00a-40dc-bfbf-00e1a03ac762 

How Does Validation Work?

Virtualbadge.io validates certificate information in the backend, ensuring security and authenticity. While your company is the official issuer, our technology ensures that each certificate follows strict validation standards.

Validation pages are hosted on Virtualbadge.io. If you’d like validation pages under your own brand, see Custom Validation Page.

Anyone can also check a credential on the verification portal: enter its identification number, or upload the PDF certificate or PNG badge to compare it with the issuer’s record.
Verification portal where you enter an identification number or upload a PDF certificate or PNG badge

For organizations created in October 2026 or later, credentials automatically open in the new version of the validation page. If you don’t see this version, your organization was created before October 2026.

Certificate Statuses

The Document validity section of every validation page shows three checks: whether the credential has been revoked, whether it has expired, and whether it has been replaced by a newer version.

a. Valid Certificates

A valid certificate shows a green Valid certificate label, confirming that the certificate details match our records.Validation page - Valid certificatevalidity status - valid

b. Expired Certificates

If a certificate has expired, a banner at the top of the validation page says so. The certificate information remains verified, but it is no longer valid according to the issuer.Validation page of an expired certificate with the expiry banner at the topvalidity status - Expired

c. Revoked Certificates

Revoked certificates are no longer considered valid, and the recipient’s personal data is hidden for privacy reasons. You can revoke certificates directly from your dashboard in the Recipients tab.Revoked Validation Pagevalidity status - Revoked

d. Superseded Certificates 

If a recipient’s details had to be corrected after the certificate was issued (for example, a typo in the name, email address, dates or another dynamic field), a new version of the certificate replaces the old one. The old version is then marked Superseded · newer version available, and its validation page links to the current version.

So if a recipient already shared the old version, for example on LinkedIn, anyone who opens that link is pointed to the current version.

You can edit recipient details in the Recipients tab. See Edit Recipient Name, Email, and Other Dynamic Information on Credentials.Validation page of a superseded certificate with a banner linking to the current version

Document validity panel showing Credential not valid because a newer version exists

Validation Page Setup

Validation pages are generated automatically when a certificate is claimed. The metadata is pulled from the details entered during certificate creation.

To modify the “Description/ About this Certificate” section, update the website link or issuer name:

  1. Navigate to Recipient Experience → Certificate Validation
Validation page preview in the software

 

Accessing Validation Pages

For Issuers (Admins)

  1. Go to the Recipients tab.

  2. If the certificate includes a QR code, download the PDF and scan the code to open the validation page. If it doesn’t, click the link in the Validation URL column for the relevant recipient.

    Validation url

  3. You can also find the validation URL in the recipient export. 

For Recipients

  • The validation page link is included in the credential access page. Recipients who get a direct PDF download link in their email instead won’t see this link.
    validation page link in the access page
  • If shared on LinkedIn, the link is automatically added to the post.

linkedin post

  • If added to the “Licenses and Certifications” section on LinkedIn, the link appears under “Show Credential”.

licenses and certifications section

  • Default QR code: use the Designer to add a QR code that takes people to the validation page when scanned.

Add qr code that leads to validation page


This guide ensures a smooth certificate validation experience for both issuers and recipients while maintaining security and transparency. 🚀