User Roles

Invite more users to your team!

You can invite multiple users to help you manage your Virtualbadge.io account. 

The exact number of additional users is defined by your plan, and you can check it in this feature list: https://www.virtualbadge.io/pricing#plans

You can find your current users and their roles in your account settings under "Users and Roles". Here you can also invite new users and manage existing users and roles.

Owner

The account administration has unrestricted access to all features. The email used to create the account is by default the Admin. 

Administrator

The Administrator has unrestricted access to all features, like the owner. This also applies to organisational and billing settings. This role should therefore not be assigned carelessly.

Editor

Editors have access to all functions except for administrative settings.
Accessible features for Editors include:

• The integration settings
• The collection settings
• The certificate dashboard
• The certificate details
• The certificate email settings
• The certificate design
• The certificate statistics
• The recipient management

These users cannot access most of the general settings like:

• The organisation settings
• The billing settings
• The users and roles settings
• The creation of new certificates

Designer

The Designer role specializes in the certificate design itself and has limited access to most other features.
Designers have permission to the following features:

• The collection settings, except for the deleting collections
• Viewing the certificate dashboard
• The certificate design

These users cannot access:

• The organisation settings
• The billing settings
• The integrations settings
• The users and roles setting
• Deleting collections
• Update or create anything in the certificate dashboard
• The certificate details
• The certificate email settings
• The certificate statistics
• The recipient management

Trainer

The Trainer role is specific for users of the Trainer Module, a dedicated module for in-person trainings (click here to read more about it).
Trainers are responsible for creating and managing training QR Codes and for approving certificate requests.

These users have access to:

• The trainer dashboard
• The creation and editing of training courses
• The folders assigned to them and their content
• The list of recipients from their own trainings.

A trainer is denied access to the following functions:

• The creation of new certificates
• The certificate details
• The certificate email settings
• The certificate statistics
• The organisation settings
• The billing settings
• The integration settings
• The users and roles settings
• Deleting collections/templates