The Recipient View Page is where your recipients claim their certificates. They receive a personalized link via email, directing them to this page.
What is the Recipient View Page?
When recipients click the "Get Certificate" button in their email, they are redirected to this page to access their certificate. This email is automatically sent to all recipients of a certificate.
Customizing the Recipient View Page
You can personalize this page directly from your dashboard by modifying:
- Logo & Navigation Link – Update the logo and its embedded link.
- Certificate Preview – Adjust how the certificate appears.
- Sharing Text – Set the default text for social media sharing.
- URL Structure – Modify the organization and certificate slug (e.g.,
app.virtualbadge.io/organizationslug/certificateslug).
These changes can be made in the "Basic Details" tab. The logo added here also appears in the header of your emails.
Troubleshooting Certificate Preview Issues
If the certificate background appears incorrect after updates, try:
- Clearing your cache and reloading the page.
- Re-saving the certificate design from the "Designer" tab.
These steps should resolve any display issues caused by background changes.