Understanding Your Refund Options
At Virtualbadge.io, our goal is to ensure you have a smooth and enjoyable experience. Although we do not offer refunds, as outlined in our Terms & Conditions, we offer several alternative options to help resolve any issues you might have.
Here Are Some Alternatives to a Refund:
We understand that canceling a subscription might not always be the best choice. Instead, consider these flexible options:
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Pause Your Subscription
You can pause your subscription at any time and restart it within the next 12 months. As an added benefit, you’ll receive 3 extra months for free when you reactivate your subscription. -
Get Credits for Other Virtualbadge.io Products
If a refund isn’t suitable, you can convert your payment into credits. These credits can be used for any other Virtualbadge.io product or service. For more information, visit our pricing page. -
Switch from a Yearly Plan to a Monthly Plan
If you prefer a smaller plan, you can switch to a monthly option starting with your next billing cycle -
Get Help with Software Usability
If you’re having trouble using our platform, don’t worry – our support team is here to assist you. We offer free setup help to ensure you get the most out of Virtualbadge.io.
Need Help?
If you’re unsure about the best option for you, our team is ready to help! Reach out, and we’ll find a solution that works for you. 😊
For further assistance, feel free to contact our support team.