Once you’ve created your certificates and added recipients, you’re ready to send them out. If your certificates are integrated into other workflows (such as Zapier or our API), they can be sent automatically without you having to log in to Virtualbadge.io.
Sending Certificates/ Badges for the First Time
If you’re sending a certificate for the first time or finalising a draft, a pop-up will guide you through the process. Before sending, ensure that all required steps are completed: check the vertical navigation bar for any unfinished tasks. Once you’ve added your recipients, either via CSV or with Add single, send the emails to all recipients.
Sending Certificates for Recurring Courses
For ongoing or repeated courses, you can add recipients to an already active certificate. This is useful if your course runs multiple times a year or if you forgot to include someone earlier.
Open the active certificate, click Add recipients (either individually or via a list), and then click Send emails in the top-right corner of the Recipients tab. The button shows how many emails will be sent, e.g. Send 2 emails. Only newly added recipients will receive the email.
